Update - ABC would like to notify you that at 9:35 AM Central Time, the report queue has been fully cleared and is processing without any delays. Additional enhancements have been implemented to the reporting infrastructure by ABC, and we will keep monitoring the situation and providing updates through StatusPage as we work to confirm a permanent solution.
Apr 26, 2024 - 11:25 CDT
Apr 26, 2024 - 11:25 CDT
Update - ABC Fitness Solutions would like to inform you that we're experiencing a delay with in club reporting via the Membership & Operations | DataTrack apps. Rest assured, your reports are safely queued and will be processed accordingly. There's no need to resubmit them unless a failure is encountered We appreciate your patience as we work to resolve this issue.
Apr 26, 2024 - 07:50 CDT
Apr 26, 2024 - 07:50 CDT
Update - We are continuing to monitor for any further issues.
Apr 25, 2024 - 12:31 CDT
Apr 25, 2024 - 12:31 CDT
Update - ABC Fitness Solutions would like to inform you that we're experiencing a delay with in club reporting via the Membership & Operations | DataTrack apps. Rest assured, your reports are safely queued and will be processed accordingly. There's no need to resubmit them unless a failure is encountered We appreciate your patience as we work to resolve this issue.
Apr 25, 2024 - 08:51 CDT
Apr 25, 2024 - 08:51 CDT
Update - ABC would like to inform you that the report queue is again current and reports are processing normally, ABC will continue to monitor and provide updates via StatusPage as we take steps to implement a permanent solution.
Apr 23, 2024 - 15:38 CDT
Apr 23, 2024 - 15:38 CDT
Update - ABC Fitness Solutions would like to inform you that we're experiencing a delay with in club reporting via the Membership & Operations | DataTrack apps. Rest assured, your reports are safely queued and will be processed accordingly. There's no need to resubmit them unless a failure is encountered We appreciate your patience as we work to resolve this issue permanently.
Apr 23, 2024 - 10:16 CDT
Apr 23, 2024 - 10:16 CDT
Update - Update: the below maintenance will be rescheduled to a later date as technical teams further investigate the root cause.
In an effort to resolve the report latency ABC will be performing a brief system maintenance this evening at 7:15 Central time for 1 hour.
Ad hoc reports submitted during the maintenance will queue and send once the maintenance is complete.
Currently Report queues are up to date and processing reports normally
Apr 19, 2024 - 15:57 CDT
In an effort to resolve the report latency ABC will be performing a brief system maintenance this evening at 7:15 Central time for 1 hour.
Ad hoc reports submitted during the maintenance will queue and send once the maintenance is complete.
Currently Report queues are up to date and processing reports normally
Apr 19, 2024 - 15:57 CDT
Monitoring - ABC would like to inform you that the report queue is again current and reports are processing normally, ABC will continue to monitor and provide updates via StatusPage as we take steps to implement a permanent solution.
Apr 19, 2024 - 13:04 CDT
Apr 19, 2024 - 13:04 CDT
Investigating - Dear valued customers,
ABC Fitness Solutions We want to inform you that we're experiencing a delay with in club reporting via the Membership & Operations | DataTrack apps. Rest assured, your reports are safely queued and will be processed accordingly. There's no need to resubmit them unless a failure is encountered We appreciate your patience as we work to resolve this issue permanently.
We apologize for any inconvenience this has caused and want to assure you that we are taking all necessary steps to rectify the issue. In the meantime, we ask that you monitor our status page alerts and website (linked below) for the most up-to-date information on the situation.
Apr 19, 2024 - 10:46 CDT
ABC Fitness Solutions We want to inform you that we're experiencing a delay with in club reporting via the Membership & Operations | DataTrack apps. Rest assured, your reports are safely queued and will be processed accordingly. There's no need to resubmit them unless a failure is encountered We appreciate your patience as we work to resolve this issue permanently.
We apologize for any inconvenience this has caused and want to assure you that we are taking all necessary steps to rectify the issue. In the meantime, we ask that you monitor our status page alerts and website (linked below) for the most up-to-date information on the situation.
Apr 19, 2024 - 10:46 CDT
IGNITE
Operational
ABC Fitness Website
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Operational
IGNITE website
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Operational
DataTrak Application
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Operational
Point of Sale System
Operational
DataTrak / DataTrak Legacy AdHoc Reporting
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Operational
DataTrak Scheduled Reporting
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Operational
IGNITE Membership and Operations
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Operational
IGNITE Commerce
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Operational
IGNITE Insights Customize
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Operational
IGNITE Insights Analyze
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Operational
Enterprise API Services
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Operational
MICO
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Operational
Club Report Services (CRS)
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Operational
Online Business Center (OBC)
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Operational
EON
?
Operational
DataTrak Billing System (Legacy)
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Operational
IGNITE Engagement
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Operational
Engagement Mobile app
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Operational
Engagement Web APP
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Operational
Engagement APIs
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Operational
Trainerize
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Operational
IGNITE Sales (Gymsales)
Operational
IGNITE Sales CRM (Gymsales)
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Operational
Gymsales.io
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Operational
Glofox
Operational
Glofox Application
Operational
Glofox Payments
Operational
Glofox Mobile
Operational
Glofox Insights
Operational
Glofox Amplify
Operational
Other
Operational
EVO
Operational
FITI
Operational
EVO Application
?
Operational
EVO API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance