Dear Valued Customers, We are pleased to confirm that the issue impacting Membership and Operations has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.
Time of impact: Start: 6:22 AM Central Time End: 7:30 AM Central Time
Thank you for your continued support. ABC Fitness Solutions
Reference number: ACC-9876
Posted Sep 14, 2025 - 07:47 CDT
Monitoring
A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.
Posted Sep 14, 2025 - 07:34 CDT
Identified
Our technical teams have identified the source of the issue affecting the Membership and Operations and are working on a fix
Posted Sep 14, 2025 - 07:05 CDT
Investigating
Our technical teams have identified the source of the issue affecting the Membership and Operations.
Currently, users are unable to log into M&O.
We are actively working on a resolution and will continue to share updates as progress is made. We understand the impact and are working diligently to restore full service.
Thank you for your continued patience and support.
Posted Sep 14, 2025 - 06:59 CDT
This incident affected: IGNITE (Membership and Operations).