All Systems Operational
IGNITE
Operational
Membership and Operations
Operational
Enterprise API Services
Operational
MICO
Operational
DataTrak Billing System (Legacy)
Operational
Commerce
Operational
EON
Operational
Online Business Center (OBC)
Operational
Point of Sale System
Operational
Insights Analyze
Operational
Insights Customize
Operational
Club Report Services (CRS)
Operational
DataTrak Scheduled Reporting
Operational
Legacy AdHoc Reporting
Operational
ABC Fitness Website
Operational
Engagement
Operational
Sales CRM
Operational
Trainerize
Operational
Mobile app
Operational
Web APP
Operational
API Services
Operational
Trainerize Website
Operational
GymSales
Operational
Gymsales.io
Operational
Glofox
Operational
Application Portal
Operational
Payments
Operational
Mobile
Operational
Insights
Operational
Amplify
Operational
EVO
Operational
FITI
Operational
Web APP
Operational
API Services
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ABC Fitness Technology – Planned Quarterly Maintenance. (Aug '26) Aug 22, 2026 20:00 - Aug 23, 2026 06:00 CDT
Valued Customers,
ABC Fitness Technology teams have scheduled a maintenance window to perform upgrades to our applications and to ensure the compliance, availability, scalability, and security of our core applications and database systems.
When is this happening?
Starting Aug 22nd, we will follow the schedule below:
• Eastern: from 9:00 pm to 7:00 am
• Central: from 8:00 pm to 6:00 am
• Pacific: from 6:00 pm to 4:00 am
What will be affected?
During the planned maintenance window, all of ABC Fitness services/products listed below will be unavailable, including:
• IGNITE Membership Operations and DataTrak
• Billing System
• All API Services for both IGNITE M&O and Billing
• MICO/Member Portal
• Trainerize
• IGNITE Engagement
• EON
Additionally, the following elements will be temporarily delayed upon maintenance completion while data syncs across the systems:
• Data Warehouse Delivery
• CRS & Excel / BI Reporting
• IGNITE Sales / GymSales integration syncing between M&O & GymSales
• IGNITE Analyze / Customize Data delivery
Users may also experience potential latency for 24–48 hours after completion as our team fine tunes backend processing.
Why is this happening?
During this window, we will perform general system maintenance related to our applications and databases. These activities are to ensure stability, optimal performance, and readiness for increased demand.
What can you do?
During this time, you will need to do things manually and capture any information in writing so when the system comes back online you can log it into the platform.
Need Help?
If you have additional questions or need assistance, please call our 24-hour technical support team at 1-877-222-5767 or contact your Customer Success Manager.
Reference: ACC-10785
Posted on Jul 28, 2026 - 07:54 CDT
ABC Fitness Technology teams have scheduled a maintenance window to perform upgrades to our applications and to ensure the compliance, availability, scalability, and security of our core applications and database systems.
When is this happening?
Starting Aug 22nd, we will follow the schedule below:
• Eastern: from 9:00 pm to 7:00 am
• Central: from 8:00 pm to 6:00 am
• Pacific: from 6:00 pm to 4:00 am
What will be affected?
During the planned maintenance window, all of ABC Fitness services/products listed below will be unavailable, including:
• IGNITE Membership Operations and DataTrak
• Billing System
• All API Services for both IGNITE M&O and Billing
• MICO/Member Portal
• Trainerize
• IGNITE Engagement
• EON
Additionally, the following elements will be temporarily delayed upon maintenance completion while data syncs across the systems:
• Data Warehouse Delivery
• CRS & Excel / BI Reporting
• IGNITE Sales / GymSales integration syncing between M&O & GymSales
• IGNITE Analyze / Customize Data delivery
Users may also experience potential latency for 24–48 hours after completion as our team fine tunes backend processing.
Why is this happening?
During this window, we will perform general system maintenance related to our applications and databases. These activities are to ensure stability, optimal performance, and readiness for increased demand.
What can you do?
During this time, you will need to do things manually and capture any information in writing so when the system comes back online you can log it into the platform.
Need Help?
If you have additional questions or need assistance, please call our 24-hour technical support team at 1-877-222-5767 or contact your Customer Success Manager.
Reference: ACC-10785
Posted on Jul 28, 2026 - 07:54 CDT