All Systems Operational

IGNITE Operational
Membership and Operations Operational
Enterprise API Services Operational
MICO Operational
DataTrak Billing System (Legacy) Operational
Commerce Operational
EON Operational
Online Business Center (OBC) Operational
Point of Sale System Operational
Insights Analyze Operational
Insights Customize Operational
Club Report Services (CRS) Operational
DataTrak Scheduled Reporting Operational
Legacy AdHoc Reporting Operational
ABC Fitness Website Operational
Engagement Operational
Sales CRM Operational
Trainerize Operational
Mobile app Operational
Web APP Operational
API Services Operational
Trainerize Website Operational
GymSales Operational
Gymsales.io Operational
Glofox Operational
Application Portal Operational
Payments Operational
Mobile Operational
Insights Operational
Amplify Operational
EVO Operational
FITI Operational
Web APP Operational
API Services Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 3, 2026

No incidents reported today.

Feb 2, 2026
Trainerize | Ignite Engagement Performance Degradation
Resolved - Dear Valued Customers,
We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Time of impact:
Start: Feb 1st 2:00 PM Central Time
End: Feb 2nd 11:39 AM Central Time

Thank you for your continued support.
ABC Fitness Solutions
Feb 2, 12:09 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 11:58 CST
Investigating - We are currently investigating reports of application slowness and degraded system performance affecting some customers. Our engineering teams have been engaged and are actively analyzing the issue to identify the root cause.
At this time, core services remain available, but users may experience slow response times or intermittent delays. We will provide further updates as more information becomes available.
Feb 2, 10:37 CST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
Glofox Data Warehouse Maintenance
Completed - The scheduled maintenance has been completed.
Jan 20, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 03:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 12:05 CST
Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 12:04 CST
Scheduled - We will be performing planned maintenance on January 20, 2026, from 3:00 AM to 4:00 AM CST

During this time, the following reporting services may be temporarily unavailable:

- Glofox dashboard reports

- Insights and Internal reporting

This maintenance involves a planned restart of the Glofox data warehouse. No action is required from customers, and all services are expected to return to normal once the maintenance is complete.

We appreciate your patience and understanding.
Jan 16, 11:40 CST
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