Update - ABC support teams continue to investigate an issue affecting data processing for Insights Analyze and Customize. As a result, data from yesterday may be delayed or unavailable in reports and dashboards.
Our third-party vendor has identified the root cause of the issue and is actively working on a permanent fix. In the meantime, a workaround is in progress and showing positive signs of restoring data availability. We will provide another update as soon as more information becomes available.
We apologize for the disruption and appreciate your patience.
Sep 17, 2026 - 20:57 CDT
Our third-party vendor has identified the root cause of the issue and is actively working on a permanent fix. In the meantime, a workaround is in progress and showing positive signs of restoring data availability. We will provide another update as soon as more information becomes available.
We apologize for the disruption and appreciate your patience.
Sep 17, 2026 - 20:57 CDT
Identified - ABC support teams continue to investigate an issue affecting data processing for the Insights Analyze and Customize. As a result, data from yesterday may be delayed or unavailable in reports and dashboards.
Our teams are actively working with our third-party vendor to restore data availability as quickly as possible. We will provide another update as soon as more information becomes available.
We apologize for the disruption and appreciate your patience.
Sep 17, 2026 - 09:11 CDT
Our teams are actively working with our third-party vendor to restore data availability as quickly as possible. We will provide another update as soon as more information becomes available.
We apologize for the disruption and appreciate your patience.
Sep 17, 2026 - 09:11 CDT
Investigating - We have identified an issue impacting data processing and availability. Clients may experience delayed or partial data in reports and dashboards. Our teams are actively investigating and working to restore normal data processing. Further updates will be provided as they become available.
Thank you for your patience.
Sep 17, 2026 - 05:58 CDT
Thank you for your patience.
Sep 17, 2026 - 05:58 CDT
IGNITE
Degraded Performance
Membership and Operations
Operational
Enterprise API Services
Operational
MICO
Operational
DataTrak Billing System (Legacy)
Operational
Commerce
Operational
EON
Operational
Online Business Center (OBC)
Operational
Point of Sale System
Operational
Insights Analyze
Degraded Performance
Insights Customize
Degraded Performance
Club Report Services (CRS)
Operational
DataTrak Scheduled Reporting
Operational
Legacy AdHoc Reporting
Operational
ABC Fitness Website
Operational
Engagement
Operational
Sales CRM
Operational
Trainerize
Operational
Mobile app
Operational
Web APP
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API Services
Operational
Trainerize Website
Operational
GymSales
Operational
Gymsales.io
Operational
Glofox
Operational
Application Portal
Operational
Payments
Operational
Mobile
Operational
Insights
Operational
Amplify
Operational
EVO
Operational
FITI
Operational
Web APP
Operational
API Services
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance