All Systems Operational

IGNITE Operational
Membership and Operations Operational
Enterprise API Services Operational
MICO Operational
DataTrak Billing System (Legacy) Operational
Commerce Operational
EON Operational
Online Business Center (OBC) Operational
Point of Sale System Operational
Insights Analyze Operational
Insights Customize Operational
Club Report Services (CRS) Operational
DataTrak Scheduled Reporting Operational
Legacy AdHoc Reporting Operational
ABC Fitness Website Operational
Engagement Operational
Sales CRM Operational
Trainerize Operational
Mobile app Operational
Web APP Operational
API Services Operational
Trainerize Website Operational
GymSales Operational
Gymsales.io Operational
Glofox Operational
Application Portal Operational
Payments Operational
Mobile Operational
Insights Operational
Amplify Operational
EVO Operational
FITI Operational
Web APP Operational
API Services Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GymSales and IGNITE Sales CRM Maintenance Notification Jul 29, 2026 04:00-05:00 CDT

Dear Valued Customers,

We would like to inform you that ABC will be performing scheduled maintenance on the Ignite Sales | GymSales platform. This maintenance is scheduled to occur between 4am and 5am Central Standard time on Wednesday, July 29, 2026.

During this time, the site will be unavailable for approximately 40 minutes, and users will see a maintenance notification page until completed.

We apologize for any inconvenience and appreciate your understanding. If you have any questions, please contact our support team at help@gymsales.net.
Posted on Jul 17, 2026 - 09:50 CDT
Jul 25, 2026

No incidents reported today.

Jul 24, 2026
ABC Fitness Detected a Point of Sale (POS) Service Degradation Related to a Third-Party Provider(Resolved)
Resolved - Dear Valued Customers,
We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.



Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-[10800]
Jul 24, 08:28 CDT
Identified - ABC Fitness has identified a third-party provider issue impacting POS services. Some customers may experience transaction processing delays or intermittent failures. We are monitoring the situation and will continue to provide updates as new information becomes available.
Jul 24, 07:59 CDT
Jul 23, 2026
3rd Party Vendor Outage Impacting ABC Fitness Services.
Resolved - Dear Valued Customers,
We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Time of impact:
Point of Sale System: Reference number: ACC-[10793]
Start: Jul 23, 2026, 9:44 AM Central Time
End: Jul 23, 2026, 10:48 AM Central Time

Insights Analyze, Insights Customize: Reference number: ACC-[10792]
Start: Jul 23, 2026, 9:44 AM Central Time
End: Jul 23, 2026, 1:27 PM Central Time

Thank you for your continued support.
ABC Fitness Solutions
Jul 23, 17:21 CDT
Update - A fix has been implemented by the third-party vendor, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.

We appreciate your patience as we validate the fix.
Jul 23, 13:42 CDT
Update - We are continuing to monitor for any further issues.
Jul 23, 11:52 CDT
Update - We are continuing to monitor for any further issues.
Jul 23, 11:38 CDT
Monitoring - POS services have been restored following the vendor's implementation of a workaround solution. Business operations are functioning normally at this time. We continue to work with our other vendors to investigate and resolve the remaining reporting-related issues. Further updates will be shared as progress is made.
Jul 23, 11:38 CDT
Update - We are continuing to work on a fix for this issue.
Jul 23, 11:29 CDT
Update - We are continuing to work on a fix for this issue.
Jul 23, 11:07 CDT
Update - We are continuing to work on a fix for this issue.
Jul 23, 11:05 CDT
Update - We are continuing to work on a fix for this issue.
Jul 23, 11:04 CDT
Identified - Our technical teams have identified an outage with a third-party vendor affecting the Ignite Point of Sale system.

We are actively working on a resolution and will continue to share updates as progress is made.
We understand the impact and are working diligently to restore full service.

Thank you for your continued patience and support.
Jul 23, 10:45 CDT
Investigating - ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.

We will provide updates as soon as more information becomes available.

Thank you for your patience.
Jul 23, 10:43 CDT
Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage