All Systems Operational

IGNITE Operational
Membership and Operations Operational
Enterprise API Services Operational
MICO Operational
DataTrak Billing System (Legacy) Operational
Commerce Operational
EON Operational
Online Business Center (OBC) Operational
Point of Sale System Operational
Insights Analyze Operational
Insights Customize Operational
Club Report Services (CRS) Operational
DataTrak Scheduled Reporting Operational
Legacy AdHoc Reporting Operational
ABC Fitness Website Operational
Engagement Operational
Sales CRM Operational
Trainerize Operational
Mobile app Operational
Web APP Operational
API Services Operational
Trainerize Website Operational
GymSales Operational
Gymsales.io Operational
Glofox Operational
Application Portal Operational
Payments Operational
Mobile Operational
Insights Operational
Amplify Operational
EVO Operational
FITI Operational
Web APP Operational
API Services Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 24, 2026

No incidents reported today.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
ABC Fitness Application Service Issue - Point of Sale are Resolved
Resolved - Dear Valued Customers,
We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Time of impact:
Start: 10:30 AM Central Time
End: 03:46 PM Central Time

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-10512
Mar 19, 16:47 CDT
Monitoring - A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.

We appreciate your patience as we validate the fix.
Mar 19, 16:23 CDT
Identified - We are currently investigating an intermittent issue impacting point-of-sale (POS) payment processing for a subset of customers. At this time, some users may experience payment failures when attempting to process transactions in-club.

We have identified that this issue is related to a third-party vendor (Worldpay), We are actively engaged with the vendor and monitoring their progress toward resolution

Thank you for your patience.
Mar 19, 12:18 CDT
Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
ABC Fitness has detected an issue with Ignite Membership and Operations : Resolved
Resolved - Dear Valued Customers,

We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. The disruption affected a limited subset of users, and all services have now been restored to full functionality. Our systems are operating normally.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience while our team worked to resolve the issue.

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-10502
Mar 16, 14:01 CDT
Monitoring - A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.

We appreciate your patience as we validate the fix.
Mar 16, 13:44 CDT
Investigating - ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.

We will provide updates as soon as more information becomes available.

Thank you for your patience.
Mar 16, 13:35 CDT
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
ABC Fitness has detected an issue with Insights Customize - Resolved
Resolved - Dear Valued Customers,
We are pleased to confirm that the issue impacting the Customize application has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-10483
Mar 10, 12:48 CDT
Identified - Our technical teams have identified the source of the issue affecting the application.

Currently, the impact is limited to small subset of customers within the application.

We are actively working on a resolution and will continue to share updates as progress is made.
We understand the impact and are working diligently to restore full service.

Thank you for your continued patience and support
Mar 10, 11:18 CDT
Investigating - ABC has detected an anomaly that may indicate a potential issue affecting the Insights Customize application where the Customize dashboards are impacted. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.

We will provide updates as soon as more information becomes available.

Thank you for your patience.
Mar 10, 09:57 CDT
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