ABC Fitness Status

Jun 14, 2026

No incidents reported today.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

GymSales and IGNITE Sales CRM Maintenance Notification

Completed - The scheduled maintenance has been completed.
Jun 12, 01:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 01:00 CDT

Scheduled - ABC will be performing scheduled maintenance to upgrade database infrastructure and ensure the continued security, reliability, and performance of the GymSales and IGNITE Sales CRM platforms.

During this maintenance window, only the services listed below will be unavailable. No action is required on your part. All functionality will resume automatically once the maintenance is complete.

To minimize disruption this work has been scheduled during off-peak hours. We will provide an update when maintenance begins and another once all services have been fully restored.

Thank you for your patience and understanding.
Jun 9, 13:46 CDT

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

ABC Fitness has detected an issue with Degraded POS Transactions via TSYS (iSeries Impact) and are resolved

Resolved - Dear Valued Customers,

We are pleased to confirm that the issue impacting the application listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC- [10682]
Jun 9, 16:48 CDT

Monitoring - As of now system is stable and we are closely monitoring the system
We appreciate your patience during the issue.
Jun 9, 15:28 CDT

Update - We are continuing to investigate this issue.
Jun 9, 14:41 CDT

Investigating - ABC has detected an anomaly that may indicate a potential issue affecting the application listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.

We will provide updates as soon as more information becomes available.

Thank you for your patience.
Jun 9, 14:30 CDT

Jun 8, 2026

No incidents reported.

Jun 7, 2026

ABC Fitness Quarterly Maintenance (Q2 2026)

Completed - The scheduled maintenance has been completed.
Jun 7, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 20:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 3, 07:11 CDT

Update - We will be undergoing scheduled maintenance during this time.
May 27, 13:39 CDT

Scheduled - ABC Fitness Technology Team will be performing scheduled maintenance on ABC products. This maintenance is to upgrade our backend infrastructure to ensure compliance, availability, scalability, and security of our core systems, with maintenance commencing during the following timeframe:

When is this happening?
Starting June 6th, 2026, we will follow the schedule below:
• Pacific: from 6:00 PM to 4:00 AM
• Central: from 8:00 PM to 6:00 AM
• Eastern: from 9:00 PM to 7:00 AM

What will be affected?
During the planned maintenance window, all of ABC Fitness services/products will be unavailable including:
• IGNITE Membership Operations and DataTrak
• Billing System
• All API Services for both IGNITE M&O and Billing.
• MICO/Member Portal.
• Trainerize, IGNITE Engagement Integration with Trainerize
• EON
• Data Warehouse Delivery will be delayed.
• CRS & Excel/Bi Reporting will be unavailable or delayed for up to 12 hours after the maintenance is complete and data syncs.
• IGNITE Sales / GymSales integration syncing between M&O & GymSales will be unavailable during the maintenance and may be delayed for up to 12 hours after the maintenance is complete and data syncs.
• IGNITE Analyze / Customize Data delivery will be delayed for up to 12 hours after the maintenance is complete.
• Potential latency for the following 24-48 hours, as the Engineers will fine tune backend processing.

Should you have additional questions, please call our 24-hour technical support at 1-877-222-5767 or contact your Customer Success Manager.

Reference ACC-10569
May 8, 08:17 CDT

Jun 6, 2026

Jun 5, 2026

No incidents reported.

Jun 4, 2026

ABC Fitness has detected an issue accessing Legacy billing data (Iseries) and are resolved

Resolved - Dear Valued Customers,
We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-10667
Jun 4, 08:30 CDT

Monitoring - A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.

We appreciate your patience as we validate the fix.
Jun 4, 07:53 CDT

Update - The impacted application has been updated from Commerce to Legacy Billing. The issue was isolated to Legacy Billing, and Commerce services were not impacted by this event.

We apologize for any confusion caused by the initial communication and appreciate your understanding.
Jun 4, 07:39 CDT

Investigating - ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.

We will provide updates as soon as more information becomes available.

Thank you for your patience.
Jun 4, 07:32 CDT

Jun 3, 2026

No incidents reported.

Jun 2, 2026

ABC Fitness has detected an issue with agreement processing and are Investigating

Resolved - Dear Valued Customers,
We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC- [10660]
Jun 2, 20:29 CDT

Monitoring - A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.

We appreciate your patience as we validate the fix.
Jun 2, 20:10 CDT

Investigating - ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.

We will provide updates as soon as more information becomes available.

Thank you for your patience.
Jun 2, 19:48 CDT

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

All Systems Operational

Past Incidents