ABC Fitness Status

All Systems Operational

IGNITE Operational

Membership and Operations Operational

Enterprise API Services Operational

MICO Operational

DataTrak Billing System (Legacy) Operational

Commerce Operational

EON Operational

Online Business Center (OBC) Operational

Point of Sale System Operational

Insights Analyze Operational

Insights Customize Operational

Club Report Services (CRS) Operational

DataTrak Scheduled Reporting Operational

Legacy AdHoc Reporting Operational

ABC Fitness Website Operational

Engagement Operational

Sales CRM Operational

Trainerize Operational

Mobile app Operational

Web APP Operational

API Services Operational

Trainerize Website Operational

GymSales Operational

Gymsales.io Operational

Glofox Operational

Application Portal Operational

Payments Operational

Mobile Operational

Insights Operational

Amplify Operational

EVO Operational

FITI Operational

Web APP Operational

API Services Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 27, 2026

No incidents reported today.

Apr 26, 2026

ABC Fitness has detected an issue with Trainerize & Ignite Engagement and is Resolved

Resolved - Dear Valued Customers,
We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Time of impact:
Start: 10:00 AM Central Time
End: 1:56 PM Central Time

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-10588
Apr 26, 14:03 CDT

Monitoring - Our teams are currently monitoring the applications to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.

We appreciate your patience as we validate the fix.
Apr 26, 10:26 CDT

Investigating - ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize Web, Mobile app, and Ignite Engagement. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.

We will provide updates as soon as more information becomes available.

Thank you for your patience.
Apr 26, 10:00 CDT

Apr 25, 2026

ABC Fitness has detected an issue with Ignite Membership and Operations

Resolved - Dear Valued Customers,
We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Time of impact:
Start: 12:04 PM Central Time
End: 1:21 PM Central Time

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-10586
Apr 25, 16:07 CDT

Monitoring - A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.

We appreciate your patience as we validate the fix.
Apr 25, 14:24 CDT

Update - Our technical teams have identified the source of the issue affecting the Ignite M&O application listed below.

We are actively working on a resolution and will continue to share updates as progress is made.
We understand the impact and are working diligently to restore full service.

Thank you for your continued patience and support.
Apr 25, 14:12 CDT

Identified - Our technical teams have identified the source of the issue affecting the Ignite M&O application listed below.

We are actively working on a resolution and will continue to share updates as progress is made.
We understand the impact and are working diligently to restore full service.

Thank you for your continued patience and support.
Apr 25, 13:14 CDT

Investigating - ABC has detected an anomaly that may indicate a potential issue affecting the application. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.

We will provide updates as soon as more information becomes available.

Thank you for your patience.
Apr 25, 12:59 CDT

ABC Fitness has detected an issue with Insights Application and are Investigating (Resolved)

Resolved - Dear Valued Customers,
We are pleased to confirm that the third‑party issue impacting the applications listed below has been resolved. All services have been successfully restored to full functionality, and our systems are operating normally.

Thank you for your continued support.
ABC Fitness Solutions
Apr 25, 06:05 CDT

Update - We are seeing initial recovery of Insights applications as services are restored by Microsoft. Users are regaining access and the ability to run reports.

We are continuing to monitor closely to ensure stability and will provide further updates as needed.

Thank you for your patience.
Apr 24, 17:52 CDT

Monitoring - Microsoft has confirmed an ongoing incident impacting the Americas, which is affecting Insights applications. At this time, users are still unable to access the applications or run reports.

Microsoft is actively working to resolve the issue. We are closely monitoring the situation and will provide updates as more information becomes available.

Thank you for your patience.
Apr 24, 17:34 CDT

Update - We are continuing to work on a fix for this issue.
Apr 24, 16:45 CDT

Identified - We are currently investigating an issue impacting the Insights applications due to an ongoing incident with our third party vendor Microsoft. At this time, users are unable to access the applications or run reports.

Our team is actively working with Microsoft to resolve the issue and restore service as quickly as possible. We will share updates as more information becomes available.

Thank you for your patience.
Apr 24, 16:37 CDT

Apr 24, 2026

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

ABC Fitness has detected an issue with External Emails Inbound and is in Monitoring

Resolved - Dear Valued Customers,

We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Time of impact:
Start: 5:06 AM Central Time
End: 7:09 AM Central Time

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-10565
Apr 21, 07:47 CDT

Monitoring - A fix has been implemented, and our teams are currently monitoring the application to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.

We appreciate your patience as we validate the fix.
Apr 21, 07:19 CDT

Investigating - ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.

We will provide updates as soon as more information becomes available.

Thank you for your patience.
Apr 21, 06:51 CDT

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

ABC Fitness has detected an issue with Insights Analyze and are Investigating

Resolved - Dear Valued Customers,
We are pleased to confirm that the issue causing latency within Insights Analyze has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-10558
Apr 17, 14:58 CDT

Investigating - Some customers may be experiencing longer than normal runtimes when running reports in Insights Analyze. The service remains available, but report loading and execution may be slower than expected. We are actively investigating and will provide updates as more information becomes available.

Thank you for your patience.
Apr 17, 11:30 CDT

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.