We’re pleased to confirm that Trainerize service has been restored following an interruption caused by an active incident with our cloud provider, AWS (Amazon Web Services).
While Trainerize is currently operational, the AWS incident remains ongoing, and our team continues to closely monitor the situation in collaboration with AWS until their issue is fully resolved.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding throughout the incident.
Time of impact: Start: 1:43 PM Central Time End: 2:20 PM Central Time
Thank you for your continued support. ABC Fitness Solutions
Reference number: ACC-10010
Posted Oct 20, 2025 - 14:36 CDT
Monitoring
A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.
Posted Oct 20, 2025 - 14:17 CDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 14:07 CDT
Investigating
ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available.
Thank you for your patience.
Posted Oct 20, 2025 - 14:06 CDT
This incident affected: Trainerize (Mobile app, Web APP).