ABC Fitness Technology Team will be performing scheduled maintenance on ABC products. This maintenance is to upgrade our backend infrastructure to ensure compliance, availability, scalability, and security of our core systems, with maintenance commencing during the following timeframe:
When is this happening? Starting June 6th, 2026, we will follow the schedule below: • Pacific: from 6:00 PM to 4:00 AM • Central: from 8:00 PM to 6:00 AM • Eastern: from 9:00 PM to 7:00 AM
What will be affected? During the planned maintenance window, all of ABC Fitness services/products will be unavailable including: • IGNITE Membership Operations and DataTrak • Billing System • All API Services for both IGNITE M&O and Billing. • MICO/Member Portal. • Trainerize, IGNITE Engagement Integration with Trainerize • EON • Data Warehouse Delivery will be delayed. • CRS & Excel/Bi Reporting will be unavailable or delayed for up to 12 hours after the maintenance is complete and data syncs. • IGNITE Sales / GymSales integration syncing between M&O & GymSales will be unavailable during the maintenance and may be delayed for up to 12 hours after the maintenance is complete and data syncs. • IGNITE Analyze / Customize Data delivery will be delayed for up to 12 hours after the maintenance is complete. • Potential latency for the following 24-48 hours, as the Engineers will fine tune backend processing.
Should you have additional questions, please call our 24-hour technical support at 1-877-222-5767 or contact your Customer Success Manager.
Reference ACC-10569
Posted May 08, 2026 - 08:17 CDT
This scheduled maintenance affects: Trainerize (Mobile app, Web APP, API Services, Trainerize Website) and IGNITE (Membership and Operations, Enterprise API Services, MICO, DataTrak Billing System (Legacy), Commerce, EON, Online Business Center (OBC), Point of Sale System, Insights Analyze, Insights Customize, Club Report Services (CRS), DataTrak Scheduled Reporting, Legacy AdHoc Reporting, ABC Fitness Website, Engagement, Sales CRM).