Dear Valued Customers, The issue affecting payment services in our applications and API calls has been resolved. Payment processing is operating normally, and our teams will continue to monitor the services. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.
Time of impact: Start: 6:40 AM Central Time End: 7:17 AM Central Time
Thank you for your continued support. ABC Fitness Solutions
Reference number: ACC-10858
Posted Aug 26, 2026 - 07:47 CDT
Monitoring
A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.
We appreciate your patience as we validate the fix.
Posted Aug 26, 2026 - 07:24 CDT
Identified
We are investigating an issue affecting payment services within our applications and API calls. Customers may experience errors or delays when attempting to process payments.
Our teams are actively working to identify the cause and restore normal service. We will provide additional updates as more information becomes available.
Posted Aug 26, 2026 - 07:17 CDT
Investigating
ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.
We will provide updates as soon as more information becomes available.
Thank you for your patience.
Posted Aug 26, 2026 - 07:11 CDT
This incident affected: IGNITE (Membership and Operations, Enterprise API Services, MICO, Point of Sale System).