Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.
Time of impact: Start: 10:00 AM Central Time End: 1:56 PM Central Time
Thank you for your continued support. ABC Fitness Solutions
Reference number: ACC-10588
Posted Apr 26, 2026 - 14:03 CDT
Monitoring
Our teams are currently monitoring the applications to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.
We appreciate your patience as we validate the fix.
Posted Apr 26, 2026 - 10:26 CDT
Investigating
ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize Web, Mobile app, and Ignite Engagement. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.
We will provide updates as soon as more information becomes available.
Thank you for your patience.
Posted Apr 26, 2026 - 10:00 CDT
This incident affected: Trainerize (Mobile app, Web APP) and IGNITE (Engagement).