ABC Fitness has detected an issue with Trainerize and Ignite Engagement and are Investigating

Incident Report for ABC Fitness

Resolved

Dear Valued Customers,
We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Time of impact:
Start: 10:04 AM Central Time
End: 1:08 PM Central Time

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-10472
Posted Mar 02, 2026 - 13:44 CST

Update

We are continuing to monitor for any further issues.
Posted Mar 02, 2026 - 13:21 CST

Monitoring

A fix has been implemented, and our teams are currently monitoring the application to ensure stability and performance. We will continue to observe system behavior closely.

We appreciate your patience as we validate the fix.
Posted Mar 02, 2026 - 13:19 CST

Identified

Our teams continue to investigate the identified issue affecting the application(s) listed below. While we have confirmed the source of the problem, we are still assessing the best path to resolution.

We remain actively engaged and will provide additional updates as soon as more information becomes available.

Thank you for your continued patience.
Posted Mar 02, 2026 - 12:56 CST

Investigating

ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.

We will provide updates as soon as more information becomes available.

Thank you for your patience.
Posted Mar 02, 2026 - 10:26 CST
This incident affected: Trainerize (Mobile app, Web APP, API Services) and IGNITE (Engagement).