Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.
Thank you for your continued support. ABC Fitness Solutions
Reference number: ACC-10667
Posted Jun 04, 2026 - 08:30 CDT
Monitoring
A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.
We appreciate your patience as we validate the fix.
Posted Jun 04, 2026 - 07:53 CDT
Update
The impacted application has been updated from Commerce to Legacy Billing. The issue was isolated to Legacy Billing, and Commerce services were not impacted by this event.
We apologize for any confusion caused by the initial communication and appreciate your understanding.
Posted Jun 04, 2026 - 07:39 CDT
Investigating
ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.
We will provide updates as soon as more information becomes available.
Thank you for your patience.
Posted Jun 04, 2026 - 07:32 CDT
This incident affected: IGNITE (DataTrak Billing System (Legacy)).