External Communication: Scheduled Reporting Delay.

Incident Report for ABC Fitness

Resolved

The back end reporting process have completed. Reports are actively processing as of approximately 10:14 AM CT.
Thank you for your understanding
ABC Team
Posted Dec 03, 2025 - 10:26 CST

Monitoring

Dear valued customers,
We want to inform you that there is a delay in our scheduled reporting. In the short term Legacy M&O Ad hoc Reports are available for any urgent needs. We apologize for any inconvenience this may cause and assure you that our team will continue to monitoring until complete.

To stay updated on the situation, we encourage you to monitor our status page alerts and visit our website (linked below) for the most up-to-date information.

Thank you for your understanding and continued support.
Posted Dec 03, 2025 - 06:41 CST
This incident affected: IGNITE (Insights Analyze, Insights Customize, Club Report Services (CRS), DataTrak Scheduled Reporting).