ABC Fitness has detected an issue with Ignite Membership & Operations and Enterprise APIs and are Investigating

Incident Report for ABC Fitness

Resolved

Dear Valued Customers,
We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.

Time of impact:
Start: 2:00 PM Central Time
End: 2:50 PM Central Time

Thank you for your continued support.
ABC Fitness Solutions

Reference number: ACC-10223
Posted Dec 04, 2025 - 15:14 CST

Monitoring

A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.
We appreciate your patience as we validate the fix.
Posted Dec 04, 2025 - 14:54 CST

Investigating

ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below.
Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.
We will provide updates as soon as more information becomes available.

Thank you for your patience.
Posted Dec 04, 2025 - 14:23 CST
This incident affected: IGNITE (Membership and Operations, Enterprise API Services).